Frequently asked questions
Straight answers to the questions retailers ask us most, from opening a wholesale account and how pricing works to shipping, customs, and how pre-orders run.
Opening a wholesale account
Register a wholesale account here. We review each application and reply within a couple of business days. Once approved, you can log in and order straight away.
Hobby stores, specialty retailers and online sellers of all sizes, worldwide. Whatever business or tax registration you have is enough to apply, so if you sell trading cards, you're welcome.
No, wholesale pricing is only visible once your account is approved.
Products
Yes, 100% authentic, sourced through a verified supply chain.
Pricing & payment
You see wholesale prices in your account. When you order, we send a proforma with the final total, including shipping, to approve before payment.
Yes, $300 USD, or the equivalent in your local currency.
No fixed tiers, but larger and regular orders earn better pricing. Planning significant volume? Send us the list and we'll quote it.
Yes. Each account type has its own pricing, and it improves as you build a regular ordering history with us: consistent, recurring volume earns you better pricing over time, along with priority on high-demand and limited-allocation products.
No, we don't price match.
Pricing reflects timing. Pre-orders are our lowest price; in-stock product, especially older sealed, is held inventory we are in no rush to move, so it can sit higher. If price is your priority, pre-orders are the best route.
By bank transfer against the proforma. Nothing is charged at checkout, and we ship once payment is confirmed.
Shipping & customs
Hong Kong, Japan or Andorra, depending on where the product is held and your location.
Yes, we ship worldwide.
It depends on destination and weight. You see the exact amount on your proforma before you pay.
We ship within 2-3 business days of confirmed payment. Transit time then depends on the origin and the courier.
Cross-border shipments may be subject to import duties and taxes on arrival, set by the carrier and your local customs, not by us. This applies wherever we ship from.
No. We declare the full value and comply with all customs regulations.
Pre-orders
Reserve upcoming sets before release. Pre-orders are subject to allocation, and a deposit may apply for new accounts. Full details in our pre-order guide.
Still have questions?
If we haven't answered your question here, get in touch and we'll get back to you as soon as possible.