Straight answers to the questions retailers ask us most, from opening a wholesale account and how pricing works to shipping, customs, and how pre-orders run.

Opening a wholesale account

Register a wholesale account here. We review every application by hand and this can take up to two weeks. We email you as soon as it is done, and once approved you can log in and order straight away.

Hobby stores, specialty retailers and online sellers of all sizes, worldwide. Whatever business or tax registration you have is enough to apply, so if you sell trading cards, you're welcome.

No, wholesale pricing is only visible once your account is approved.

Products

Yes, 100% authentic, sourced through a verified supply chain.

Pricing & payment

You see wholesale prices in your account. When you order, we send a proforma with the final total, including shipping, to approve before payment.

Yes, $250 USD, or the equivalent in your local currency. You can combine products from any lines to reach it.

No. There is one wholesale price per product and it is the same whether you order one unit or fifty. What ordering regularly does change is your priority when allocation is tight on a release. Planning significant volume? Send us the list and we'll quote it.

Priority. Allocation on high-demand and limited releases goes to the accounts that buy from us consistently, and a regular ordering history is also what opens up access to product we hold back for established customers. It is the ordering history that counts, not the size of any single order.

No, we don't price match.

Pricing reflects timing. Pre-orders are our lowest price; in-stock product, especially older sealed, is held inventory we are in no rush to move, so it can sit higher. If price is your priority, pre-orders are the best route.

By bank transfer against the proforma. Nothing is charged at checkout, and we ship once payment is confirmed.

Shipping & customs

Hong Kong, Japan or Andorra, depending on where the product is held and your location.

Yes, we ship worldwide.

It depends on destination and weight. You see the exact amount on your proforma before you pay.

Stock we hold ships within 2-3 business days of confirmed payment. Product sourced to order, which is most of the Japanese range, takes a few days longer because we order it from our supplier once your payment clears. Transit time then depends on the origin and the courier.

Cross-border shipments may be subject to import duties and taxes on arrival, set by the carrier and your local customs, not by us. This applies wherever we ship from.

No. We declare the full value and comply with all customs regulations.

Pre-orders

Reserve upcoming sets before release. Pre-orders are subject to allocation, and a deposit may apply for new accounts. Order the full quantity you want during the pre-order window, because topping up afterwards is usually not possible. Release dates are set by publishers, not by us, and can move. Shipping is not included in the pre-order price and is quoted on the final proforma. Full details in our pre-order guide.

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